A calm front desk with a phone and a notebook

Division · reception

Reception Desk

Everything a person or a phone service needs to answer your calls the way you would: your hours, your greeting, your voicemail, and what happens the moment a call is missed.

Open your CRMSet a reminder
  1. 1Fill in your hours, what you do and how you want to be greeted.
  2. 2Choose what should happen on a missed call — it routes into your CRM or Reminders.
  3. 3Copy the reception sheet and hand it to whoever answers your phone.

What is and is not connected

  • Not connected
    Live call answering. WOP has no phone number and does not pick up calls. That needs a phone provider and a number of your own, and it is not set up.
  • Not connected
    Texts and WhatsApp. Add your own phone account in the CRM and text-backs become possible.
  • Working now
    Saving contacts, follow-ups and callback reminders — all real, in your CRM and Reminders.
Set up texting

Your desk

Saved in this browser. Nothing here costs credits.

Your hours

  • Mondayto
  • Tuesdayto
  • Wednesdayto
  • Thursdayto
  • Fridayto
  • Saturday
  • Sunday

When a call is missed

Each of these lands in a room that really exists — there is no hidden phone system behind them.

Languages you serve (1 chosen)

This tells whoever answers which languages to be ready for. It does not translate a call by itself.

Your scripts

Free — no credits

Written from what you filled in above. They change as you type.

Greeting

Thank you for calling our business. How can I help you today?

After hours

Thanks for calling our business. We're closed at the moment. Leave a message and we'll get back to you when we open.

Voicemail

You've reached our business. We can't take your call right now, so please leave your name, your number and what you need, and someone will come back to you.

Text back after a missed call

Hi — this is our business. Sorry we missed your call. Reply here and we'll sort it out.

WOP does not answer, record or transcribe phone calls, and nothing here promises business from any call. Check the recording and consent rules where you and your callers live before recording anyone. See the disclaimer.

Where calls actually go

The follow-up happens in these rooms — this page decides what should happen.

CRM

Where a missed caller becomes a contact you can follow up.

Reminders

Set the callback so it actually happens.

Texts & broadcast

The real text channel, sent from your own phone account.